Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The popular resale platform has updated its measurement guidelines for women's and children's garments but did not contact all users about the change.
Online Platforms Reaction
Countless users and merchants are posting online stating that platform listings now display an altered size classification than originally posted as a result of the reclassification.
The company said the updated approach better aligns with similar services.
The platform has recommended to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.
Size Classification Modifications
Previously, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
Shopper Experiences
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Required Changes
A different user, from Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.
Marketplace Information
The app has more than 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: earlier, Vinted reversed a change to its shipping options due to shopper criticism.
